Communication Warrant of Fitness

A proven framework to improve communication

within your cross-functional team or

with your customers

The solutions to our world’s most significant problems lie in the hands of technical experts and business experts who can bring their genius technical ideas to life.

Your cross-functional team has the potential to be the most important team in your organisation - if people are well-connected. When information flow is poor, people focus on the wrong priorities, struggle to connect their work to the objective and make poor decisions.

Weak connections and poor communication deliver pain and frustration. Along with disengaged team members, unhappy customers and grumpy management.

Would you and your IT team benefit from a proven framework that improves communication within your cross-functional team? Or with the rest of your organisation? With the Communication Warrant of Fitness, that’s precisely what you’ll get.

It’s a set of tools and techniques that ensures your team knows:

  • why the team exists

  • what they need to achieve

  • how they’ll get there through projects and initiatives.

And most importantly, they can confidently explain it to others.

Outcomes we’ve achieved for our clients

Increased cooperation and collaboration within technical and cross-functional teams through:

Alignment on what to do and why

Everyday use of a common language

Smooth flow of information

Less time clearing up misunderstandings

How it works

The Wires Uncrossed Communication Warrant of Fitness is a programme delivered in three stages.

Discover

We interview your team leaders and influencers, and survey your full team. This tells us how information moves within your team(s) today. It shows us what works and what needs improvement.

Design

Knowing how information flows within your team right now, we design a communication strategy to maintain what's working well, improve blind spots and remove disconnections. 

Develop

Our communication plan outlines what information to share with whom, how and when over an agreed period of time. All you need to kick off a smoother and more effective flow of information.

What our clients say

  • Our investment in Wires Uncrossed has delivered modern day thinking, constant and clear communications that are rapidly building trust in the ICT team at KiwiRail.

    Garry, CIO at KiwiRail

  • Wires Uncrossed writes the content in a way that non-technical people can consume it. Increasing cyber security awareness through mass comms is important, and they help us achieve that.

    Clifton, Head of Cybersecurity at Kiwirail

  • We needed someone who could communicate about information security to a technical team that didn’t know much about IT. The engagement from our team was outstanding. How Eithne and Myles communicate complex ideas is impressive!”

    Linda, Director of Finance at COMET Auckland