Communication training

Practical skills and tools to help technical experts
connect with others in person and in writing

Outcomes we’ve achieved for our clients

Increased cooperation and collaboration within technical and cross-functional teams through:

Better communication skills

More articulate & confident technical experts

Better understanding of how communication works

Technical experts are increasingly responsible for persuading, informing, or convincing others within the workplace.

This requires specific communication skills to connect effectively with technical teams and leaders, as well as with colleagues and clients who have different areas of expertise.

Our communication training courses are all about giving technical experts practical tools to connect with others. You'll learn how to communicate effectively - verbally, non-verbally and in writing - so that you can build healthy relationships with your colleagues or customers.

Our interactive workshops give you a better understanding of your communication style and provide you with practical communication skills, as well as plenty of opportunities to practice in a safe learning environment.

After attending our training courses, you can expect to:

  1. Be more confident and competent when connecting with others

  2. Be a more articulate technical expert

  3. Have stronger customer relationships.

  4. Spend less time clearing up miscommunication.

Business writing

This course gives technical experts practical techniques to be able write in a way that is engaging and effective. After attending this course, participants will be able to apply:

  • a reader-focused approach to achieve outcomes

  • plain English, including active voice, for clarity and conciseness

  • appropriate tone and register (complexity) to engage the reader

  • parallel structure for consistency and clarity

  • headings to assist comprehension and navigation.

Verbal communication

This course focuses on how to connect effectively using our primary communication tool - our voice! By the end of this session, participants will have improved their understanding and skills to:

  • Recognise different communication styles and adapt their style to suit their listener

  • Communicate their point of view more effectively

  • Build trust with their colleagues and customers at work.

  • Understand their communication style and recognise different communication styles in other people.